Help
Support
Help for account access, Premium status, playback, billing, refunds, and cancellations.
Need help?
Email bingeslayer@gmail.com. Join Discord and DM there for faster help. Read the Pricing page before paying.
Account or Premium access
Playback help
If a video does not load, refresh the page once and try again. If it still fails, note the title, episode or movie name, and what happened on screen.
Billing or cancellation
Binge Pass is $5 USD per month. Direct subscriptions renew monthly until cancelled. Billing is handled by the payment provider shown on your account, and cancelled subscriptions normally keep access until the paid period ends.
Refund handling is described in the Refund Policy. Cancellation is described in the Cancellation Policy.
Contact
Email bingeslayer@gmail.com. That is the only support email.